Shipping
Processing time
1–3 business days
France
3–5 business days
Europe
5–10 business days
International
10–20 business days
We ship via Colissimo (home delivery) and Mondial Relay (pickup point delivery). Once your order has shipped, you'll receive a tracking number by email.
Delivery times may vary during busy periods or public holidays. Thank you for your patience - every HIMIMI order is prepared with care. 🎀
Returns
Eligibility
- You have 14 days from delivery to request a return
- Items must be unused, unworn, and in original condition with all packaging intact
- To initiate a return, email us with your order number and reason for return
- Return shipping costs are the customer's responsibility unless the item is defective or incorrect
Non-Returnable Items
Earrings — hygiene reasons Sale items — final sale
Refunds
- Once we receive and inspect your return, we'll notify you by email
- Approved refunds are processed within 5–7 business days to your original payment method
- We do not offer direct exchanges — please return your item and place a new order
Questions?
We're here to help. Reach out at hello.himimi.customer@gmail.com and we'll get back to you as soon as possible.